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Customer Service Manager - Jolly Information technology Co., Ltd

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Duties and responsibilities:
• Responsible for managing the CS team in Jordan and make the improvement plan.
• Responsible for improving the customer service quality and customer shopping experience at Jollychic
• Responsible for managing and supervising the outsourced contact center in Jordan (around 300 agents).
• Coordinate with the outsourcing management team to build the team according to the volume forecast and achieve the required KPI.
• Monitor the service quality and operation standard at contact center to ensure service quality is achieved.
• Coordinate with the team to give customer agents feedback in order to improve the work effectiveness.
• Improve the work effectiveness at the outsourced contact center and drop down the cost.
• Responsible for any related task with customer service.

تفاصيل الوظيفة

2017-06-14تاريخ الإعلان عنها:
عمان, الأردنمنطقة الوظيفة:
خدمة العملاء ومركز الإتصالالدور الوظيفي:
الإنترنت/التجارة الإلكترونيةقطاع الشركة:

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إدارةالمستوى المهني:
بكالوريوسالشهادة:

Quality Assurance Automation Engineer - Talentera

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-Automation testing:hands-on experience from 6 months-2 years is a must
-Analyze and verify user requirements and requests.
-Review and inspect requirements documentations.
-Write detailed system test cases and checklists.
-Conduct all needed types of testing :Smoke test, functional test, ad-hoc test, integration test, usability...etc.
-Report clear and well defined bug scenarios
-Generate reports upon request [Test report, Bugs report..etc].
-Communicate with product management team and engineers to obtain information on project limitations, capabilities, performance requirements software requirements, and interfaces.

تفاصيل الوظيفة

2017-06-14تاريخ الإعلان عنها:
الأردنمنطقة الوظيفة:
تكنولوجيا المعلوماتالدور الوظيفي:
الإنترنت/التجارة الإلكترونيةقطاع الشركة:
2017-07-12تاريخ الالتحاق بالعمل:

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متوسط الخبرةالمستوى المهني:
بكالوريوسالشهادة:

Marketing & sales manager - United Line Company

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The employee will be responsible to do the followings:
1- Target build up.
2- Training the sales skills for the sales team.
3- Managing the sales team.
4- Reaching the target.
5- Finding new ideas to enhance the company customer service.
6- Build new sales teams.

تفاصيل الوظيفة

2017-06-14تاريخ الإعلان عنها:
عمان, الأردنمنطقة الوظيفة:
المبيعاتالدور الوظيفي:
الإتصالاتقطاع الشركة:
US $1,500الراتب الشهري:

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إدارةالمستوى المهني:
ذكرالجنس:
الأردنالجنسية:
بكالوريوسالشهادة:

Supply Chain Application Techno-Functional Consultant - Dar Al Dawa

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Job Objective & Responsibilities:
- Provide functional and technical support for Oracle supply chain management and Oracle process manufacturing modules.
- Experience in customizing new reports and forms based on business needs for Oracle Apps Release 12 modules
- Extensive technical knowledge of Table structures and Application Programming Interface (API)
- Development experience in oracle Forms, Reports and SQL, PL/SQL.
- Responsible for analysis, design, implementation and testing of new modules in oracle EBS R12.
- Support and upgrade in-house developed applications.
- Managing and leading the technical and support teams.

تفاصيل الوظيفة

2017-06-14تاريخ الإعلان عنها:
عمان, الأردنمنطقة الوظيفة:
استشاراتالدور الوظيفي:
الأدويةقطاع الشركة:

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متوسط الخبرةالمستوى المهني:
بكالوريوسالشهادة:

System & Infrastructure Engineer - Dar Al Dawa

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Job Objective & Responsibilities:
- Administrate all the existing servers (Active Directory Server, Exchange Server, File Server, SQL Servers and Anti-Virus Server and Lync).
- Proactively ensure the highest levels of systems and infrastructure availability.
- Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.
- Perform daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media are created, and media is recycled and sent off site as necessary.
- Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. Upgrade the existing servers as soon as a new version of OS and application software comes out and apply hot fixes and batches.
- Protect the organization from viruses, spams, email thread and all harmful electronic messages by establishing anti-viruses policy and updating the servers and desktop anti-virus definition files and engines regularly.
- Research and recommend innovative, and where possible automated approaches for system administration tasks. Identify approaches that leverage our resources and provide economies of scale.
- Maintain data center environment and monitoring resources and ensure compliance with the applicable environmental/safety standards.
- Manage DAD Office 365 with hybrid solution.

تفاصيل الوظيفة

2017-06-14تاريخ الإعلان عنها:
عمان, الأردنمنطقة الوظيفة:
تكنولوجيا المعلوماتالدور الوظيفي:
الأدويةقطاع الشركة:

المرشح المفضل

متوسط الخبرةالمستوى المهني:
بكالوريوسالشهادة:

Area Manager - International Relief and Development

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• Serving as an advisor to the Team Lead in developing, implementing, managing, and evaluating programs for DFID Syria governance activities;
• Developing criteria for assessing the quality and capabilities of Syrian governance institutions;
• Managing capacity-building activities for Syrian local councils and civil society groups to include coordinated and inclusive engagement with these client institutions;
• Providing operational guidance on all logistical issues related to delivery the technical assistance and grants support;
• Developing and evaluating program strategies;
• Planning and organizing the grants support engagement for civil society and/or local governance institutions, and is responsible for overseeing awards in the field and coordinating closely with the grants team;
• Utilizing expertise in civilian administration and governance development to help guide implementers in planning, implementing, and evaluating program activities and products.
• Meeting with and briefs stakeholders and provides assessments of the status of capacity building activities, grants, projects and related initiatives.
• Developing professional relations with key stakeholders, including representative from the Syrian opposition, NGOs and international/regional organizations to ensure integrated planning, coordination, and consensus on priorities.
• Based on knowledge of civil society capacity development, identifying relevant gaps where project support, including planning, assessment, can be provided to better improve outcomes.
• Providing substantive analysis and reporting on local Syrian conflict and stabilization initiatives and the background context and perspective to achieved objectives.
• Compiling and drafting periodic program progress reports as assigned by the Project Director.
• Other duties as assigned

تفاصيل الوظيفة

2017-06-17تاريخ الإعلان عنها:
عمان, الأردنمنطقة الوظيفة:
الإدارةالدور الوظيفي:
المجتمع/الخدمات الإجتماعية/المنظمات الغير ربحيةقطاع الشركة:

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متوسط الخبرةالمستوى المهني:
بكالوريوسالشهادة:

Finance officer - International Relief and Development

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• Implementing the accounting and procurement components of SGS including the various petty cash funds and field office finance, accounting and associated administrative activities;
• Ensuring strict compliance with SGS and donor regulations on the budgeting and accounting of the program tendering and procurement activities in country;
• Preparing expenditure analysis for overall program, and all field offices;
• Maintaining accurate and timely financial information and ensuring cost control of all tasks and assignments to achieve the project objectives;
• In coordination with the HR Manager, administering payroll for Field office staff;
• Preparing cash projections for all program activities;
• Preparing fund requests for programs and operations;
• Preparing vouchers (disbursement, receipt and general journal vouchers) for expenditures and ensuring that expenses are reasonable, allowable and allocable to the project;
• Coordinating payment of invoices with the field staff;
• Preparing, reviewing and submitting monthly financial reports;
• Preparing petty cash replenishment requests and ensuring compliance with IRD policies and procedures regarding petty cash;
• Other duties as assigned.

تفاصيل الوظيفة

2017-06-17تاريخ الإعلان عنها:
عمان, الأردنمنطقة الوظيفة:
التمويل والإستثمارالدور الوظيفي:
المجتمع/الخدمات الإجتماعية/المنظمات الغير ربحيةقطاع الشركة:

المرشح المفضل

متوسط الخبرةالمستوى المهني:
بكالوريوسالشهادة:

Sales - Triosuite

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Senior sales engineer to sell IT solutions

تفاصيل الوظيفة

2017-06-18تاريخ الإعلان عنها:
عمان, الأردنمنطقة الوظيفة:
المبيعاتالدور الوظيفي:
تكنولوجيا المعلوماتقطاع الشركة:

المرشح المفضل

مبتدئالمستوى المهني:

Head of Mission Support - Médecins Sans Frontières / Doctors without Borders

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Médecins Sans Frontières (MSF) is an international independent medical humanitarian organization. For the current projects in Jordan, MSF Spain is looking for: Head of Mission Support.
Main Purpose:
Supporting the Head of Mission in coordination tasks (with special focus on project reporting), contributing to context analysis and follow-up, expanding the network with relevant authorities and other stakeholders and actively supporting the Country Management Team in reaching communication and advocacy goals.
Responsibilities:
- Context : Analyse the political and humanitarian context at national and/or regional level. 
- Networking : Support and assist the HoM in building a network with relevant authorities and external stakeholders.
- Reporting : Support the HoM in elaborating reports on a timely manner (internal and external). 
- Planning Cycle : Participate and assist the HoM in the preparation of the overall planning of operations, including the review and update of the action plan.
- Advocacy : Support the HoM in elaborating an advocacy plan of the mission. 
- Communication : Participate in the communication strategy of the mission (internal and external).

تفاصيل الوظيفة

2017-06-19تاريخ الإعلان عنها:
عمان, الأردنمنطقة الوظيفة:
الإدارةالدور الوظيفي:
المجتمع/الخدمات الإجتماعية/المنظمات الغير ربحيةقطاع الشركة:

المرشح المفضل

متوسط الخبرةالمستوى المهني:
بكالوريوسالشهادة:

English Editor - Gibran Translation Services Company

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Edit and proofread documents from Arabic to English (and sometimes English to Arabic). Job seeker should be fluent in both Arabic and English, extremely comfortable with proper use of grammar, sophisticated terminology, and use of language. Applicant will be expected to edit and translate a variety of texts including legal, commercial and financial.
Job Responsibilities:
- Edit mostly English documents and ensure its accuracy and use of appropriate and precise terms from the original document
- Proofread final translations and documents ensuring their accurate translation and use of language
- Evaluate Samples submitted by applicants
- Help with the recruitment of translators and editors

تفاصيل الوظيفة

2017-06-19تاريخ الإعلان عنها:
عمان, الأردنمنطقة الوظيفة:
الترجمةالدور الوظيفي:
الترجمةقطاع الشركة:

المرشح المفضل

متوسط الخبرةالمستوى المهني:
الأردنالجنسية:
بكالوريوسالشهادة:

Senior Supply Chain Officer - IRC International Rescue committee

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Program Background:
The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises and helps people to survive and rebuild their lives. Founded in 1933, the IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war or disaster.
 
Position Overview
Reporting to (Prcocurment Manager), the (Senior Supply Chain Officer) is responsible for the efficient coordination and management of procurement functions for IRC’s office in Jordan. Supply Chain must be able to rapidly procure Program supplies, services and equipment, whilst ensuring best practices and maintaining audit-compliant records.
 
Scope of work
The Senior Supply chain Officer is responsible to support the Procurment Manager and ensure that all all procurements are done on a timely basis without compromising known IRC standards. The Senior Supply Chain Officer will work closely with all sectors to ensure that planned activities are implemented accordingly.
 
Specific Responsibilities:
Support Procurment Manager in Working out a contingency plan for supporting program extension or contraction

Work with Field Office Supply Chain Staff, counterpart managers in the field offices and DDO to ensure effectiveness, countrywide uniformity of Supply Chain structure and implementation of the IRC’s standard operating policies and procedures.

Review of field procurement documents and facilitation for field office procurements

Identify staffing and/or skill gaps and see that these gaps/needs are filled and support the recruitment and training of all Supply Chain staff.

Focal point in country program for national and int’l procurement requests received and their review.

Liaise with HQ and regional GSC director regarding procurements and ensure implementation of recommendations

Implement job and site specific trainings to ensure that Supply Chain staff possesses the knowledge and skills commensurate with their responsibilities.

Responsible to provide back up support to field office and build the capacity of the field SC team to bring them at the same level where country office SC team is

Provide procurement and liason support in absence of the Cross Border supply chain support team and perform all functions being performed by them.

Ensure that staff participating in tender committees are trained and understand their roles.

Ensure clear delineation of roles for procurement.

Ensure that procurement is carried out in accordance to IRC and donor-specific polices and procedures.

procure all necessary items for programs, offices and residences.

Ensure that all materials purchased are of appropriate quality and price and are timely delivered.

Generate all required procurement documentation and maintain records and files in an impeccable manner.

Coordinate with Finance Department to make sure the payments delivered to the suppliers

Assist program staff with raising purchase requests (PRs) and provide price estimations of goods requested

Update relevant staff about the status of his/her request and delivery and maintain regular contact with supervisor on matters of procurement

Support field-site staff in updating their Purchase Request Tracking Sheet (PRTS) regularly.

Produce routine purchase status including commitment and other SC reports for Procuremnet Manager, Programs and Finance.

Maintain the IRC Purchase Request Tracking Sheet and submit routine reports to the Procurement Manager.

Provide an Operation Spending Plan to Procurement Manager.

Maintain a complete filing system for all procurement related documents according to IRC Procurement Manual.

Preparation of procurement contracts, POs and processing tenders.

Provide support to field and Amman staff through capacity building and trainings.

Conducting regular market surveys and maintaining an up to date supplier database with key supplier information.

Supporting programmes in the development of procurement plans for all new grants and assisting in their review on a regular basis.

Establishing and maintaining good professional working relationships with suppliers, contractors and inspection companies whilst strictly adhering to IRC’s anti-corruption guidelines and IRC’s code of conduct.

Manage Procurement staff (Officer, Assistant etc) when assigned.
Any other duties or tasked delegated by Procurement Manager.

تفاصيل الوظيفة

2017-06-19تاريخ الإعلان عنها:
عمان, الأردنمنطقة الوظيفة:
المشترياتالدور الوظيفي:
المجتمع/الخدمات الإجتماعية/المنظمات الغير ربحيةقطاع الشركة:

المرشح المفضل

متوسط الخبرةالمستوى المهني:

Software Developer Assistant - International Relief and Development

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• Understands business problems and opportunities in the context of the requirements that enable the organization to achieve its goals.
• The Software Development Assistant will be working with a small three person team in an open and growing environment.
• The Software Development Assistant will be supporting all departments within the organization, as well as providing tier 1 help desk support, and other duties as requested.
• The Software Development Assistant will need to have strong programming skills and participate in the upgrading of the development lifecycle.
• The Software Development Assistant will be installing software, troubleshooting the software, and providing any support as needed.
• The Software Development Assistant will need to have strong communication and customer service skills providing support for end users who aren't as technical.
• Duties will be assigned include of technical support and development tasks accordingly directly from Systems Development Manager
• The Software Development Assistant must be willing to learn and grow into the role.

تفاصيل الوظيفة

2017-06-19تاريخ الإعلان عنها:
عمان, الأردنمنطقة الوظيفة:
تكنولوجيا المعلوماتالدور الوظيفي:
المجتمع/الخدمات الإجتماعية/المنظمات الغير ربحيةقطاع الشركة:

المرشح المفضل

متوسط الخبرةالمستوى المهني:
الأردنالجنسية:
بكالوريوسالشهادة:

Psychosocial Coordinator and Case Manager - Movement for peace

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Movement for Peace (MPDL) is an independent, secular and progressive Spanish NGO that since 1983 has been working for full compliance with human rights, democratic governance, equality and solidarity between people and peoples. We have been working in Jordan since 1998 supporting displaced population from Palestine, Iraq and Syria, as well as Jordan nationals living in a situation of vulnerability, especially those with disabilities.
For our team in Madaba we are currently looking for a Psychosocial Coordinator and Case Manager under the direct supervision of the Project Coordinator and in coordination with the MPDL Head of Mission.
Terms of Reference (ToR)
Job title Psychosocial Coordinator and Case Manager
Location Madaba, Jordan (with field visits within Jordan)
Duration of employment Full time 12 months, with possibility of extension
Reports to Project Coordinator
Issuing date Tuesday 13 June 2017
Closing date Tuesday 20 June 2017, 23:59h

DESCRIPTION OF DUTIES AND RESPONSIBILITIES
a) Technical job responsibilities
 Participate in outreach missions and perform a comprehensive assessment (first screening) for each one of the beneficiaries, including persons with disabilities (PwD), their relatives and caregivers, assessing their psychosocial needs.
 In coordination with the rest of the team members (OT, PT, ST, etc.), prepare the Individual Case Management and plan each individual intervention to ensure each case is receiving the most suitable comprehensive support.
 Provide psychosocial support to the beneficiaries, through individual and group sessions accordingly, whether in the CBR centre in Madaba or in the beneficiaries’ homes.
 Detect cases of mistreatment and abuse to children, adolescents and PwD through regular individual sessions, providing the most suitable support and ensuring confidentiality.
 Work on awareness and prevention of Sexual and Gender Based Violence (SGBV) within the beneficiary community, including their relatives and caregivers.
 Ensure successful referral and follow up of cases that cannot be further treated in the MPDL Community Based Rehabilitation Centre or are in need of external services.
 Discharge the beneficiaries that have completed their intervention successfully and are in no need of further services.
 Regularly update the database (physical and electronic) of beneficiaries managed, ensuring proper follow up and confidentiality, and prepare reports in English on the cases managed, including recommendations for improvement of the services provided.
 Participate in capacity building initiatives, whether organised by external actors or by MPDL, updating the MPDL team accordingly in order to improve the services provided.
 Organise capacity building initiatives related to psychosocial support, counselling and/or case management for beneficiaries and potential beneficiaries; local partners; and the MPDL team.
 Participate and represent MPDL in external meetings/activities with local partners and specialised organisations such as UNHCR to improve coordination and knowledge sharing.
 Ensure the projects within the responsibility of MPDL are implemented in an efficient and timely manner in accordance with the projects’ plan and budget.
b) Specific duties and responsibilities (not exhaustive)
 Perform a comprehensive assessment (first screening) for each one of the beneficiaries.
• In coordination with the Outreach Coordinator, take part in outreach missions within Madaba area and perform a comprehensive first screening of each beneficiary.
• Asses the psychosocial needs of the beneficiaries, including persons with disabilities (PwD), their relatives and caregivers.
• In coordination with the rest of the team members (OT, PT, ST, etc.), assess the needs of each one of the beneficiaries screened and evaluate the services needed, following up on each of them.
 Prepare the Individual Case Management and provide psychosocial support to the beneficiaries, including PwD, their relatives and caregivers, through individual and group sessions accordingly.
• Coordinate with the rest of the team to plan home visits, sessions and treatment, ensuring each case is receiving the most suitable comprehensive support.
• Prepare an intervention for the best psychosocial support of the beneficiaries, including persons with disabilities (PwD), their relatives and caregivers.
• Detect cases of mistreatment and abuse to children, adolescents and PwD through regular individual sessions.
• Detect the cases that cannot be further treated in the MPDL Community Based Rehabilitation Centre and ensure they are successfully referred to the necessary organisation/institution.
• Follow up on the cases referred to ensure they are being provided the necessary support.
• Provide external referrals for appropriate services and support to the beneficiaries in need of other services (such as legal documentation, health care, etc.).
• Discharge the beneficiaries that have completed their intervention successfully and are in no need of further services.
 Reporting:
• Regularly update the database of beneficiaries screened, treated and referred ensuring proper follow up and confidentiality.
• Prepare weekly and monthly reports in English for the Project Coordinator and the Head of Mission on the cases screened, treated and referred, including recommendations on how to improve the follow up and the services provided.
• Assist in drafting Terms of Reference, outreach activities planning, needs assessments, etc.
• Provide inputs and assist in drafting documents for donor support to the different projects.
• Contribute to the development and maintenance of the general archiving systems in an efficient and highly organized manner, ensuring confidentiality.
 Plan and participate in capacity building initiatives:
• In coordination with the team, plan and conduct workshops and group sessions for beneficiaries and potential beneficiaries.
• In coordination with the team, develop a staff self care action plan and provide support to the staff members as needed.
• Participate in internal and external trainings, workshops and capacity building initiatives related to the area of work.
• Facilitate the capacity building of local partners by training their staff in psychosocial support, counselling and case management.
 Participate and represent MPDL in external meetings/activities:
• Organize and conduct meetings with local organisations within Madaba area relevant to the work of MPDL to improve coordination and knowledge sharing.
• Participate in specialised working groups meetings and report on them to the team using the relevant internal report formats.
 Others:
• Participate in the updating of the office inventory as necessary.
• Support the work of the team with any tasks as requested.

CONDITIONS OF CONTRACT
 Duration of service:
The Psychosocial Coordinator and Case Manager will be assigned initially for 12 months starting July 2017 with possibility of extension based on performance evaluation and availability of funds.
The Psychosocial Coordinator and Case Manager is expected to work full time (37.5 hours/week) from MPDL’s office in Madaba, except when project-related field visits or attendance to meetings outside Madaba are required. Current office hours are 8:30 to 15:30 from Sunday to Wednesday and from 8:30 to 14:00 on Thursday.
 
 

تفاصيل الوظيفة

2017-06-19تاريخ الإعلان عنها:
مادبا‎, الأردنمنطقة الوظيفة:
الطب والرعاية الصحية والتمريضالدور الوظيفي:
غير ذلكقطاع الشركة:
US $1,000الراتب الشهري:

المرشح المفضل

متوسط الخبرةالمستوى المهني:
بكالوريوسالشهادة:

Communication Support Officer (national) - European Centre for Electoral Support

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Under the guidance of the Project Director and ECES HQ, the Communication Support Officerwill have the following specific responsibilities and will provide the following deliverables:
• Closely liaise with ECES HQ for ensuring coordination and follow up of project activities;
• Coordinate and ensure full coherence and alignment with the 4 other components in implementing a consistent programme’s communication strategy;
• Ensure that the overall project communication and outreach duly take into account target audience such as : women, youth, people with disabilities and marginalised groups;
• Develop and implement global communication strategy and visibility plan in line with EU guidelines and including key messages;
• Provide inputs to all major project’s documents, including activity reports, donor reports and
other technical documents, ensure that they are well written and clearly communicating themessages;
• Attend and/or contribute to meetings with projects partners/stakeholders, to project’s events etc.
• Ensure the appropriate media coverage of project’s event and ensure that they are duly documented (eventreports, attendanceand contact sheets, photosandotherrelevant materialanddocuments);
• Provide technical advice and support to project staff in planning and developing relevant information and communications products;
• Develop and update banners, articles, press releases, newsletters, websites pages etc.
• Ensuring that content on the project website/social media are regularly updated and promoted;
• Support the design and production of information material as well as editing and dissemination of communication materials;
• Implement the awareness strategy, contribute to the implementation of awareness raising activities and develop awareness raising materials;
• Organizepress conferences, report launchesand develop press releases;
• Establish a database with relevant central and local media staff, journalists and relevant organizations;
• Establish and maintain contact with the local, national and international media and regularly update project’s staff of any mediacoverage relevant to their work.
• Identify and implement public relations and provide support for advocacy, monitoring and evaluation;
• Support the Project Director on demand and implement all required working tasks.

تفاصيل الوظيفة

2017-06-19تاريخ الإعلان عنها:
عمان, الأردنمنطقة الوظيفة:
الكتابة والصحافةالدور الوظيفي:
غير ذلكقطاع الشركة:

المرشح المفضل

متوسط الخبرةالمستوى المهني:
الأردنالجنسية:
بكالوريوسالشهادة:

Electoral Administration Assistant - European Centre for Electoral Support

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Under the guidance of the Project Director, the Electoral Administration Expert and ECES HQ, the Electoral Administration Assistant will have the following specific responsibilities and will provide the following deliverables:
• Coordinate and lead technical support;
• Provide policy guidance and technical support to the electoral administration to improve elections delivery;
• Coordinate reforms to the legal, regulatory and organizational framework of the electoral administration;
• Provide an international comparative perspective to the electoral administration in policy related matters;
• Help the electoral administration design a comprehensive electoral training programme for electoral officials;
• Conduct strategic planning workshops and facilitate roundtables on electoral administration and development of a democratic environment;
• Assess civil society organizations capacities and performance and propose a series of training programme for candidates, the Media and domestic observers;
• Coordinate programme activities with other international organization;
• Develop and maintain constructive working relationship with the diplomatic community, international and national assistance providers, and program partners;
• Ensure liaison and consultation with stakeholders in the electoral process for consultation and information-sharing;
• Suggest and/or recommend whenever deemed appropriate any amendment /modification to the project work-plan in order to adapt project implementation to the evolving political context and ensure effective delivery of technical assistance;
• Deliver progress reports;
• Perform any other relevant duty, as required by the Project Director, the Electoral Administration Expert or ECES HQ.

تفاصيل الوظيفة

2017-06-19تاريخ الإعلان عنها:
عمان, الأردنمنطقة الوظيفة:
الخدمات المساندةالدور الوظيفي:
غير ذلكقطاع الشركة:

المرشح المفضل

متوسط الخبرةالمستوى المهني:
بكالوريوسالشهادة:

Quality assurance engineer

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-Conduct all needed types of testing :Smoke test, functional test, ad-hoc test, integration test, usability...etc.
-Report clear and well defined bug scenarios
-Generate reports upon request [Test report, Bugs report..etc].
-Communicate with product management team and engineers to obtain information on project limitations, capabilities, performance requirements software requirements, and interfaces.

تفاصيل الوظيفة

2017-06-20تاريخ الإعلان عنها:
عمان, الأردنمنطقة الوظيفة:
مراقبة الجودةالدور الوظيفي:
تكنولوجيا المعلوماتقطاع الشركة:

المرشح المفضل

متوسط الخبرةالمستوى المهني:
بكالوريوسالشهادة:

Grant Manager – MADAD - International Federation of Red Cross and Red Crescent Societies

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In December 2014, the European Commission launched a EU Regional Trust Fund in response to Syrian Crisis, called ’MADAD Fund’ (EUTF for Syria). The Trust Fund primarily addresses longer-term resilience needs of Syrian refugees and IDPs in neighboring countries, as well as supporting host communities and their administrations. The Trust Fund may also be adapted to finance transition and reconstruction needs in a post-conflict Syria.
The overall objective of the MADAD Trust Fund is to provide a coherent and reinforced aid response to the Syrian crisis on a regional scale, responding primarily in first instance to needs of refugees from Syria in neighbouring countries, as well as of the communities hosting the refugees and their administrations, on resilience and early recovery. The MADAD Trust Fund focuses on current priority needs, but may also be adapted to reconstruction needs in a future post-conflict scenario. In line with recommendations from EU for a coordinated response from the Red Cross Red Crescent movement, it has been established that Danish Red Cross will act as the co-ordinator on behalf of the Parties who will act as co-beneficiaries under the EU Grant Contract. The RCRC actions will be implemented through a consortium of 15 RCRC partners in 5 countries, each country having its own country leads, based on capacities and interest. In Jordan IFRC works with the Jordan Red Crescent as host national society. Main components of Jordan programmes are livelihoods, Community Based Health and First Aid and Psycho-social support.
Job purpose:
The Grant Manager will work towards ensuring quality and timely implementation of MADAD as well as further developing the strategic partnership between the IFRC, Danish Red Cross and the EU Delegation to Jordan.
The Grant Manager will manage the relationships with donors of the operation including monitoring of programme progress against the specific approved proposals and funding agreements, and ensuring compliance with reporting requirements.
In addition to donor liaison, the position holder will coordinate closely with Federation operations managers to ensure optimal allocation of donor resources and follow up on any issues/challenges.
Job duties and responsibilities:
The position holder supports the implementation of the EU MADAD multi-year grant (2017 - 2019) in Jordan. The project’s budget is Euro 2,886,889. The Grant Manager will lead IFRC’s liaison with the Danish Red Cross’ Regional Grant Coordinator for MADAD as well as maintaining contact and coordination with the EU’s MADAD focal points in Jordan. Working with the Livelihoods and CBHFA team the grant manager will ensure the project activities are implemented in line with the EU guidelines i.e. financial, grant agreement, communication and visibility guidelines. He/she will lead, initiate and oversee necessary changes in the IFRC cooperation, mainly PMER, Finance and Audit, with the National Society, EU Delegation to Jordan as well as the Danish Red Cross in Lebanon.
He/she will promote timely execution and monitor implementation of the agreed accountability parameters of the grant, working closely with the budget holders at all levels. This position will ensure overall monitoring and reporting functions in cooperation with the Danish Red Cross Regional MADAD team.
Grant Management:
On behalf of the IFRC, the position holder will lead and manage operational relations with Danish RC within the context of the MADAD grant. He/she will lead the design of new IFRC working processes appropriate for DRC cooperation with the IFRC as per the cooperation agreement signed with DRC. As necessary, the task will ensure and facilitate partners' involvement throughout the programme cycle, particularly in planning, monitoring and reporting. Advise on programme interests on the parts of partners, while similarly ensuring donor interests are achieved.
The position holder will effectively manage relationships between the National Society and project budget holders i.e. Livelihoods, CBHFA and PSS delegates to ensure effective/efficient project and budget/finance management and Performance Accountability to ensure compliance with on-going funding as well as emerging agreement requirements.
Accountability, Reporting and Communication tasks:
In cooperation with Performance Accountability and Finance, ensure compliance with all reporting requirements from donors, and facilitate the delivery of timely and quality financial and narrative reports. Initiate and request IFRC corrective action wherever required and foster improved internal quality control at all levels regarding adherence to IFRC procedures; coordinate and ensure narrative reporting with their financial statements, audit processes, financial reviews, forensic reviews etc.
As requested by DRC or the IFRC plan, carry out monitoring field visits, evaluations and impact studies in collaboration with technical Departments as required. Coach and advise JRCS and IFRC colleagues on the implementation of EU projects.
Plan and carry out annual review events and contribute to informing on future programmatic priorities and funding prospects.
Work closely with the Regional Partnership and Resource Mobilisation team in contributing to building and maintaining a strong working relationship with donors and partners.
Actively manage in cooperation with the plan and budget manager, both formal and informal communication to all stakeholders to promote the objectives of the Appeal / Plan.
Engage budget holders to monitor the implementation of all activities within the plan to maintain an overview of progress, impact and expenditure on funded activities and encourage any necessary modifications.
Work closely with technical departments to monitor that all relevant activities are implemented as per work plan and that possible modifications are identified in a timely way for information sharing and consultation with respective donors.
Duties applicable to all staff:
1. Actively work towards the achievement of the Federation Secretariat’s goals. 
2. Abide by and work in accordance with the Red Cross and Red Crescent principles.
3. Perform any other work related duties and responsibilities that may be assigned by the line manager.

تفاصيل الوظيفة

2017-06-20تاريخ الإعلان عنها:
عمان, الأردنمنطقة الوظيفة:
الإدارةالدور الوظيفي:
المجتمع/الخدمات الإجتماعية/المنظمات الغير ربحيةقطاع الشركة:

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إدارةالمستوى المهني:
بكالوريوسالشهادة:

SR. HR Officer

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The Company is one of the leading suppliers of industrial equipment and services to heavy industry, utility providers and contractors, offering specialized services designed to meet the exact requirements of clients utilizing latest technologies. The services are provided by talented teams of multi-disciplinary professionals, who work in accordance with best practices and highest standards.
Main duties:
- Plan, direct and process recruitment activity of assigned areas ensuring that all aspects of the recruitment are covered for the positions interviewed
- Implement coherent HR practices in the respective departments (Performance management, Grading, recruitment and administrative system)
- To complete training and development strategy and annual plans and deliver results according to milestones
- Maintaining, analyzing and updating the HRMS as per Company’s Policies and Procedures
- Support staff analysis of staff attendance records. (From annual leaves, sickness to maternity leaves)
- Maintain and reflect into the HRMS any internal transfer of staff or promotions
- Ensure that new staff data is updated on a regular basis as per the countries labor law
- Additional and/or special HR tasks as and when required.
 

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Receptionist - T. Gargour & Fils

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Main Job Tasks and Responsibilities:
1. Answer, screen and forward any incoming phone calls while providing basic information when needed, arrange appointments.
2. Receive and sort daily mail/deliveries/couriers
3. Prepare correspondence, documents, reports related to the department.
4. Perform other clerical receptionist duties such as, photocopying.
5. provide general administrative and clerical support.

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Administrative Senior Officer - T. Gargour & Fils

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Main Duties & Responsibilities:
• Manage the activities of the department and ensure procedures and processes are communicated and implemented effectively.
• Set and supervise working programs for;
• Hospitality.
• Reception.
• Maintenance.
• Transportation movement and directions.
• Direct and coordinate all supporting services for TGF.
• Ensure compliance of maintenance contracts according to plan.
• Ensure providing effective administrative Services for company’s different departments divisions, and business units.
• Contact maintenance technician.
• Study all offers from external parties regarding providing TGF with needed services or supplies and present the Management with the best results.
• Follow up on all aspects of Administration issues related to TGF utilities, to ensure that its efficiency is up to governmental and safety standards.
• Plan and manage all contracts expenses and budgets.
• Support and supervise the planning, Scheduling and organization of all transportation movement according to TGF procedures.
• Direct supervision on the performance of all employees in the department and ensure compliance with TGF priorities and standards.
• Direct and supervise the employees of the administrative department and outsourced staff.
• Prepare and arrange the yearly maintenance contracts.
• Ensure all personnel administration is undertaken in a timely manner.

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