Job Overview/Summary
The SHAC will supervise a team of Humanitarian Access Managers (HAM) and a Safety & Security Manager (SSM), in collaboration with key programs and operations colleagues in Amman and Syria, to safely enable the delivery of essential services to women, men, and children inside Syria. She or he will develop and oversee the implementation of humanitarian access and security management systems and protocols in line with humanitarian principles, humanitarian needs, duty of care principles, and IRC’s strategy.
She or he will lead the HAU to identify changes and trends in the humanitarian access and security environment in Syria, develop and oversee the implementation of responsive plans, standard operating procedures and contingency plans, and facilitate training and capacity building of both management and field staff.
She or he will provide expert humanitarian access and security risk management advice to all levels of IRC staff in the country office on building relationships with stakeholders, negotiating and mediating humanitarian access, contextual understanding, managing critical incidents, and providing timely advisories.
She or he will work closely with the Deputy Director for Field Operations (DDFO) and the Area Coordinators (AC) to ensure that organizational security policies and procedures are responsive to the context, adequate and known to staff, and in line with global safety and security standards.
Humanitarian Access Management
• Develop and implement humanitarian access strategies and approaches tailored to local contexts in field sites throughout Syria
• Ensure humanitarian access approaches are responsive to local context and include overarching community engagement components
• Ensure that the IRC field humanitarian access teams conduct principled and sustainable negotiations with relevant actors in Syria in line with humanitarian principles, humanitarian needs, duty of care principles, and the IRC’s SAP
• Work to ensure that IRC, its mission and work in the areas of operations is known and accepted
• Work to encourage stakeholders to work with the IRC in ensuring that staff and programs are safe and allowed to continue humanitarian activities in Syria
• Provide technical input and advice in assessments to consider new IRC programs in new geographic areas, and regular assessment reviews for existing locations
• Assist in the continued development of humanitarian access teams and activities across Syria
• Contribute in developing and implementing guidelines for humanitarian access and engagement with non-state actors articulating standard IRC policy and guidance
• Oversee and advise on the implementation and review of tailored acceptance strategies
• Maintain a high level of preparedness vis-a-vis predicted contextual fluctuations operationally and programmatically
• Enhance IRC image and acceptance within the community and amongst stakeholders by providing guidance on inclusive visibility strategies
• Work with appropriate IRC units, including HR, to ensure timely and appropriate follow-up to violations of IRC’s Code of Conduct, in addition to operational breaches to humanitarian principles
Safety and Security Risk Management
• Provide technical support to the DDFO, Area Coordinators on all policies, procedures, guidelines and planning for staff safety, operational security and program continuity in Syria
• Evaluate, review and update the security management plans on a regular basis in compliance with global safety and security standards and requirements
• Work with DDFO, Area Coordinators, and members of the HASU to develop, consolidate and implement operating procedures and contingency plans
• Ensure safety and security protocol, reporting mechanism, and capacity building initiative account for gender-specific risks, staff profiles and background, and are sensitive to local contexts
Networking and Liaison:
• Maintaining a network of IRC security focal points in the country program as well as external professional contacts and counterparts
• Provide timely feedback on questions and technical assistance requests from country program team members
• Facilitate regional NGO security coordination through networking, collaboration and coordination with humanitarian actors
Context Understanding and Reporting
• Compile and submit regular reports that track incidents and trends in humanitarian access and local security contexts within the IRC’s area of operation.
• Submit daily contextual updates as needed to the SMT and relevant field and program management staff
• Provide credible information and contextual understanding of localized and country-wide security situations and incidents along with appropriate advice to IRC field and program management staff
Training and Capacity Building
• Provide a capacity development plan with precise implementation plans in line with the regional Humanitarian Access & Security Capacity Development Strategy
• Work with relevant internal focal points to develop and review the IRC Syria information and on-boarding package for new hires and visitors
Program Development:
• Participate in program design in close cooperation with the Deputy Director of Programs and DDFO
• Participate in program review meetings and contribute to implementation plans to ensure the timely, safe, and secure delivery of IRC service to beneficiaries
• Advise program and field management teams on context-specific risks pertaining humanitarian access, safety, and security, and contribute to the development and implementation of mitigation measures and plans
Emergency Preparedness and Response:
• Contribute to the development of country emergency preparedness plans
• As required, support and advise the SMT during humanitarian or security/safety emergencies
• Contribute to the development of operational and programmatic contingency plans that respond to different emergency scenarios
Staff Performance Management, Learning & Development:
• Hire, supervise, and build the capacity of team members in relevant technical and management competencies
• Develop and implement remote management capacity building approaches to build the strengths of the team in Syria
• Coach, train, supervise and mentor direct-report staff, including communicating clear expectations, setting annual performance objectives, providing regular and timely positive and constructive performance feedback, and providing documented semi-annual performance reviews
• Approve and manage all time, attendance and leave requests to ensure adequate departmental coverage; ensure monthly, accurate timesheet submission and carry out probationary reviews
• Hold high-quality meetings with each direct report on a regular and predictable basis, at least monthly
• Look for opportunities to support staff in their career growth, where appropriate. As part of succession plan and nationalization goals, identify, train and develop capability and capacity of national staff to successfully transition role and responsibilities, by the end of assignment
• Adhere to and act in accordance with the IRC Global HR Policies and Procedures, and communicates through word and example a high standard of compliance with all applicable policies and regulations
تفاصيل الوظيفة
2018-05-22 | تاريخ الإعلان عنها: |
عمان, الأردن | منطقة الوظيفة: |
الحماية | الدور الوظيفي: |
المجتمع/الخدمات الإجتماعية/المنظمات الغير ربحية | قطاع الشركة: |
المرشح المفضل